Ground Coordination
FBO Handoff Guide
Recommended handoff behavior between caterers, FBO teams, and flight crews.
Arrival prep
Confirm terminal, handler, and airside or landside delivery expectations before dispatch.
Packaging check
Use clear item counts, sealed bags where needed, and a one-page galley summary on premium orders.
Crew briefing
If the flight attendant is present, hand off the reset note and highlight any short shelf-life items.